In a world where flexibility, efficiency, and digitalization determine success, LiSEC offers a powerful key to future-oriented plant planning. Whether planning new machines and scalable production lines, software solutions, or retrofitting existing production facilities, LiSEC sets new standards in flat glass processing plant planning with its Technical Sales Support (TSS). TSS is more than technical support — it is a forward-looking partner for the realization of high-performance production solutions.
Visionary Planning Starts with a Strong Foundation
Future requirements are dynamic — and LiSEC meets them with a flexible, modular approach. From the initial idea through commissioning, TSS provides structured support across all project phases. The focus is not only on today’s solution, but also on what innovations, automation concepts, and integrations will be possible in the years ahead.
“Even if the production hall already exists, we always plan in a way that allows our customers to grow alongside market developments.”
— Alexander Unden, Senior Sales Support
Knowledge That Makes an Impact: Hundreds of Projects as a Source of Experience
A key success factor of TSS is access to an extensive knowledge base built on thousands of layouts and hundreds of production systems implemented worldwide. Each project contributes valuable insights from planning, implementation, and daily operation. This collective experience is systematically integrated into new projects, enabling TSS to identify potential challenges at an early stage, apply best practices, and rapidly implement innovative solutions.
The result: mature, risk-optimized, and future-proof production concepts based on proven expertise — while still being individually tailored to each customer.
“The fact is: our solutions are just as specific as our customers.”
— Alexander Unden, Senior Sales Support
The Questionnaire: Your Digital Entry Point into Smart Manufacturing
Every project planning process begins with the LiSEC Machinery Quote Questionnaire. It serves as a digital foundation for capturing all relevant parameters, including:
- Infrastructure & production logistics
- Product diversity & format variety
- Degree of automation & interfaces
- Energy demand & sustainability targets
- Software integration & Industry 4.0 requirements
This structured data collection lays the groundwork for scalable and future-resilient production systems that can flexibly adapt to changing market demands.
The clearer the target definition, the more precise and efficient the planning phase — fully aligned with agile and future-focused project execution.
Data-Driven, Simulated, Connected: A New Approach to Plant Planning
With the help of digital tools such as plant simulations and advanced performance forecasts, each production line is virtually brought to life before the first bolt is installed. Risks can be identified early, processes optimized, and untapped potential revealed.
More Than Consulting — A True Innovation Partner
LiSEC goes even further: TSS creates detailed descriptions of workflows as well as precise calculations for utility requirements such as electrical power and compressed air. Especially in retrofit projects and modernization of ongoing production, millimeter-accurate planning is essential. Key questions addressed include:
- How can installation be carried out without interrupting production?
- Which machines can continue to be used?
- How can output remain stable during the conversion phase?
Partnership at Eye Level — Innovation Through Collaboration
“We give our best for every customer and extract the maximum from our LiSEC solutions — specifically tailored to each customer,”
says Alexander Unden.
Beyond Engineering: Consulting with Strategic Vision
LiSEC Technical Sales Support delivers not only technical planning, but strategic production architecture. This includes:
- Sustainability assessments & energy optimization
- Greenfield projects
- AutoCAD planning for retrofit solutions & expansions
- Optimized installation concepts during ongoing production
- Intelligent utilization of existing machine parks
The goal: production systems that think ahead — and remain economically viable, digitally connected, and environmentally sustainable in the long term.
Shaping Innovation Together
TSS sees itself as a driver of innovation, not merely an implementation partner. Close collaboration with customers leads not only to better solutions, but also to technological breakthroughs. Each project becomes a building block in a growing, learning system of knowledge, experience, and smart technology.
“In everything we do — from the first idea to ongoing production — the customer, with their goals, challenges, and visions, is at the center. Our task is not just to deliver solutions, but to shape the future together with our customers.”
— Michael Palmanshofer, Head of Technical Sales Support at LiSEC
