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American Glass Research launches all-new, customer-centric website

, American Glass Research

American Glass Research announces the launch of an entirely new website, americanglassresearch.com. This site replaces the previous website that has been in use for a number of years. In addition to the aesthetic improvements and traditional information on services and training school schedules, the site provides an interactive experience for users with ample opportunities to communicate directly through the ‘Ask Our Expert’ feature, ‘Contact Us’ and ‘LinkedIn’ connectivity. The new site was initially launched in English but will be expanded to multiple language offerings.

One of the highlights of the site is the “Library” section which includes a selection of ‘legacy papers’ created over the years by American Glass Research scientists, yet still offer relevancy to the industry today. Featured in this section are a number of papers written by Dr. Frank Preston, a pioneer in glass testing and the founder of American Glass Research. This selection of papers offers historical and scientific insight into the original science that initiated a deeper understanding of glass and its response to load. American Glass Research will continue to build this library and further add industry significant-legacy papers along with their latest technical publications.

Other features of the new site include easy access to Testing and Analytical Services and the Glass Technology Training Seminars offered by American Glass Research. The site provides details on these services, including expanded course descriptions and up-to-date course schedules for the next twelve months as well as on-line registration.

According to Bill Slusser, Manager Research Services at American Glass Research, “We designed our site with the customers’ needs firmly in mind. We wanted them to have quick access to the answers they were seeking and provide multiple opportunities for them to connect with us directly. Our goal with the website was the same as our goals for the business . . . find ways to diagnose the problems our customers face and provide them with real solutions.”

American Glass Research has also created a company page on LinkedIn and a new e-Newsletter to provide informative posts on relevant industry topics. To become a follower on LinkedIn go to: www.linkedin.com/company/american-glass-research. To become a subscriber to the e-Newsletter, visit the ‘Library’ section of the website for details.

American Glass Research, with offices in Butler, PA, Maumee, Ohio, and Krakow, Poland, offers a full range of consulting, testing, training, and analytical services for the glass container industry. Its parent company, Agr International, Inc. is a leading supplier of equipment and services specifically designed to meet the quality assurance and process management needs of the global container and packaging industries.


 

, American Glass Research

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